Privacy Policy

1. Information We Collect

1.1 Information you provide

• Account information (e.g., name, email, password hash)
• Workspace/organization details and team membership (if applicable)
• Content and data you submit to the Service (e.g., projects, domains, keywords, drafts, prompts, settings)
• Support communications and feedback

1.2 Information from integrations you connect

If you connect third-party services, we collect information from those services as authorized by you, such as site performance metrics, content workflow data, or publishing-related data. We may store access tokens/credentials required to maintain the integration.

1.3 Automatic data

• Device and browser data, IP address, timestamps, and log data
• Usage data (features used, actions taken, pages viewed)
• Security and performance data (error logs, diagnostics)

1.4 Billing information

Payments are processed by a third-party payment processor. We do not store full payment card numbers. We may store billing-related records (e.g., subscription status, invoices, last four digits, and payment method type) as provided by the processor.

2. How We Use Information

We use information to:

• Provide and operate the Service (authentication, features, integrations)
• Process subscriptions and billing
• Provide support and communicate service updates
• Improve reliability, performance, and user experience
• Detect abuse, fraud, and security incidents
• Comply with legal obligations and enforce our policies

3. AI Processing

If you use AI-assisted features, we may process Your Content (including prompts and drafts) to generate outputs and recommendations.

No training on customer content (standard posture). We do not use customer content to train our own AI models. We process content to provide features and improve service quality (e.g., safety, reliability). Where our third-party AI providers offer settings/terms to avoid training on your content, we use those options where available.

You are responsible for reviewing AI outputs before using or publishing them.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help operate the Service (hosting, analytics, email delivery, support tooling, security monitoring, payment processing)
• Integration partners you connect (as needed to perform the integration)
• Legal and safety disclosures (to comply with law, protect rights, prevent fraud/abuse)
• Business transfers (merger, acquisition, or asset sale)

We require service providers to protect information and use it only to provide services to us.

5. Cookies and Analytics

We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for details and choices.

6. Data Retention

We retain information as long as needed to provide the Service and for legitimate business purposes, including:

• Account and workspace data: while your account is active; deletion handled upon request or account closure
• Content and project data: generally removed within 30–90 days after account closure (unless needed for legal/security reasons)
• Logs and security data: typically up to 12 months
• Billing and tax records: up to 7 years (as required/appropriate)

Backups may retain information for a limited period for disaster recovery.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no system is 100% secure.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your information, and to object or restrict certain processing. To request, email hello@GetAgenticSEO.com.

California (CCPA/CPRA)

If you are a California resident, you may have rights to know, delete, and correct personal information, and to opt out of “sale” or “sharing.” We do not sell personal information and do not share it for cross-context behavioral advertising.

9. International Users

If you access the Service from outside the U.S., your information may be processed in the United States and other locations where our service providers operate.

10. Children

The Service is not directed to children, and we do not knowingly collect personal information from children.

11. Changes

We may update this Privacy Policy from time to time. We will update the “Last updated” date and provide notice of material changes.

12. Contact